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Delivery & Payment

Who can order?
We are determined to take our social responsibility seriously and therefore only persons over the age of 21 and those legally permitted will be authorised to place orders and receive deliveries. Deliveries will be made to the specified address and handed over to persons who appear to meet this requirement. Proof of age and identity may be requested, failing which, the order will not be transferred. 

How much does it cost?
The Home Delivery option is FREE of charge for orders with a minimum value of BD25 (currently, we are not able to accept orders below this value).

How do I make payment?
We offer several convenient ways for payment.

You can pay online by credit card. We accept VISA, VISA Debit, MasterCard, AMEX, Diner's Club, JCB, Cirrus, Maestro and Benefit.

You can also pay on delivery by Cash or Credit card.

Where do we deliver? 
We deliver to private residences in the Kingdom of Bahrain only. Therefore, your complete home address is mandatory at the time of placing the order, including Building, Road and Block numbers. We reserve the right to decline deliveries at our sole discretion. 

When do we deliver? 
Our Home Delivery operates from Saturday to Thursday between 12pm to 9pm. Same-day delivery is guaranteed on orders placed before 1pm. Orders placed after 1pm may be delivered the same day, ONLY if delivery slots are available. 

You will be required to specify the time of delivery to ensure the recipient is available at the determined time. We try our best to meet your specified delivery time, however due to circumstances beyond our control, this may not always be possible. In such cases, you will be informed of any changes or delays. 

If a recipient is not available at the agreed time and place, customer may request the order to be re-sent. An additional charge of BD5.000 will then be borne by the customer.

Deliveries are NOT available on Fridays, some public religious holidays nor during the Holy month of Ramadan.