Returns & Refunds

Item Availability
Once you place the order, you will receive an email order confirmation. We may then contact you by phone to confirm or amend the order, time and place of delivery. We are not responsible for the late or non-delivery of items due to inaccurate delivery information provided by the customer. We are also not liable for the non-availability of any item listed in the website. In case of non-availability, alternative products of equal or higher value may be suggested to the customer, who reserves the right to accept a substitute product or request a refund. 

Returns / Refunds
No refunds are given, except in the case of non availability of ordered items. You may, however, return unopened items delivered in the same condition and sold through the website within 7 days of delivery by calling us on 3997 0502 for further details. You must provide the invoice (or proof of purchase) along with the returned products, which can then be exchanged with any item in the store up to the value of the returned product. No refunds or exchanges are possible on items purchased while on offer.